Concierge (f/m/d), 5* Superior Hotel in Gstaad, Summer Season, June – September 2026, accommodations available

Gstaad, Bern
Befristet
Vollzeit

12 Tage her

IntroductionAt The Alpina Gstaad, we redefine the meaning of Swiss luxury and hospitality. Nestled in the heart of the breathtaking Bernese Alps, our five-star hotel is a haven of authenticity, elegance, and refinement. Combining traditional alpine charm with contemporary sophistication, The Alpina Gstaad is more than just a destination—it is an experience where nature, culture, and luxury harmoniously converge.Since opening our doors, we have earned an international reputation for delivering exceptional service, personalized attention, and creating memories that last a lifetime. As a proud ambassador of Swiss values such as precision, discretion, and warmth, we welcome guests from all over the world to discover the unparalleled beauty and charm of Gstaad.Our team is at the core of our success. We are committed to fostering a workplace where motivated, talented individuals can thrive and contribute to unforgettable guest experiences. Discover the roles currently available below and take the next step in your professional journey with us.ResponsibilitiesActive support and confident deputy for the Head ConciergeTaking charge of the lobby team in the absence of the Head ConciergeEfficient organisation and reliable execution of all internal and external guest assignmentsCompetent first point of contact for guests facing any concerns or challengesSecure management of mail and monitoring of the fire alarm systemsTimely forwarding of incoming guest messagesSale of hotel services and fulfilment of individual guest requests with the utmost discretionEnsuring smooth and seamless operations at the lobby—both operationally and in personnel mattersProfessional and solution-oriented handling of guest complaintsStrict compliance with hotel-specific standards and the Quality Management System (AMS)Consistent adherence to and implementation of standards in the Environmental Management System (EMS)Independent handling and coordination of all reservations (tee-times, taxis, external restaurants, etc.)Why Join Us?At The Alpina Gstaad, we believe that taking care of our team is as important as delighting our guests. We provide a unique and inspiring work environment, focusing on your growth, well-being, and satisfaction. Discover our exclusive benefits:

Staff accommodations – different categories within the region are available for our seasonal employees
Customized training programs – both internal and external, to support your professional development
Staff gym access – located in Schönried, a modern, fully equipped gym for your health and wellness
Staff car for personal use – explore the stunning surroundings in style with our Audi Q3 Sportback
Exceptional workplace environment – defined by respect, teamwork, and a relentless pursuit of excellence, where your contributions truly matter

Your profileCompleted education in hotel managementProven experience in a similar position in a comparable luxury hospitality environmentStrong leadership skills and a genuine team playerExcellent command of English and at least one additional language (German or French)Confident, professional and authentic manner – both verbally and in written communicationIn-depth knowledge of the local culture and offerings is a major advantageThorough understanding of all front desk and concierge operationsOutstanding organisational skills and a structured approach to workSensitivity to situations and people – able to anticipate needs and act proactivelyThe Alpina GstaadThe Alpina Gstaad is a Swiss luxury hotel for travelers with the highest expectations. It is more than just a place to stay in the Alps - it is a new top address in Gstaad, the perfect symbiosis of Swiss tradition and understated luxury. The hotel is a new definition of alpine chic beyond all clichés.

Hotel Career

Bewerben