About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:About the roleAs Director of Spa at The Park Gstaad, A Four Seasons Hotel, you will oversee all spa operations, wellness programming, and retail to deliver transformative guest experiences in our alpine luxury setting. This leadership role drives revenue growth, team excellence, and innovative wellness offerings aligned with Four Seasons standards.What you will doLead spa operations including treatments, fitness, wellness programming, and retailDevelop and execute spa revenue strategies, memberships, and seasonal packagesRecruit, train, and schedule multi-disciplinary spa therapy and fitness teamsEnsure compliance with Swiss health regulations and Four Seasons treatment standardsDrive retail sales through product knowledge training and merchandisingCollaborate with F&B and Concierge for integrated wellness guest journeysMonitor KPIs including treatment revenue, retail sales, and guest satisfactionInnovate wellness programming tailored to alpine luxury guests (ski recovery, detox, longevity)What you bring5+ years leadership experience directing luxury spa operationsProven success driving spa revenue and retail performance in resortsExpertise in wellness trends, treatment protocols, and staff developmentExcellent leadership and communication skills (English fluency required combined with German or French, additional languages advantageous)Familiarity with luxury service standardsSwiss passport, EU passport, or current Swiss work permit required (Swiss regulations make this mandatory for employment)What we offer:Competitive salary and comprehensive benefitsEmployee meals and uniform laundry serviceMonthly Employee Recognition ProgramGlobal career growth opportunities through Task Forces and TransfersEmployee Travel Program (after 6 months: complimentary stays at Four Seasons worldwide)Schedule & Hours:Full-time position with flexibility for evenings, weekends, and holidays per seasonalityTypical opening times: June-September (summer), December-March (winter)
