Senior Sales Advisor - Luxury

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  • Zürich
  • Unbefristet
  • Vollzeit
  • 18 Tage her
Job Description:We are currently seeking a multilingual Luxury Sales Advisor for our client's boutique located in the heart of Zurich. In this role, you will act as a true ambassador of the brand, committed to delivering exceptional client experiences and cultivating long-lasting relationships. With a strong understanding of luxury retail, you will guide clients through their journey, offering personalized service and expert product knowledge.Your Responsibilities
  • Consistently achieving and exceeding sales targets, contributing to the boutique's commercial success.
  • Delivering outstanding customer service, including proactive claim management and after-sales support.
  • Accurately capturing and maintaining client data in the CRM system to enhance personalization and loyalty.
  • Upholding boutique visual merchandising standards and supporting impactful product presentations.
  • Ensuring compliance with cash handling, security, and loss prevention procedures.
  • Conducting inventory checks and supporting accurate stock management.
  • Developing expertise in a designated product category to serve as a trusted advisor for clients and colleagues.
  • Supporting reporting activities to enable performance tracking and business insights.
  • Maintaining the highest standards of boutique cleanliness, organization, and presentation.
Job Requirements
  • Several years of proven experience in luxury retail - Fashion & Accessories' background preferred
  • A genuine passion for luxury goods and an understanding of the high-end client journey.
  • Strong sales acumen with a track record of exceeding targets.
  • Team-oriented with excellent collaboration skills.
  • Proactive, results-driven, and committed to excellence.
  • Exceptional communication and interpersonal skills.
  • Fluency in German is required; proficiency in English is essential, and knowledge of other languages is highly desirable.
What's on offerYou will join a prestigious luxury environment that values craftsmanship, innovation, and excellence. We foster a collaborative workplace that celebrates diversity, nurtures talent, and supports professional growth.Apply today and take part in creating exceptional experiences for clients in Zurich.

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