Summer Internship 2026– Initiative Coordinator for Software Quality & Operational Resilience 100% (f/m/d)
Julius Baer Alle Jobs anzeigen
- Zürich
- Praktikum
- Vollzeit
You will join the Software Quality & Operational Resilience initiative, embedded closely with ART Order Management - one of the core Agile Release Trains (ART) powering Julius Baer’s Trading flows.
Our mission is to strengthen the reliability, robustness, and quality of software releases through proactive risk identification, improved testing practices, mature monitoring, and stronger operational discipline. While existing teams focus on delivery, your role will cut across silos to coordinate, measure, and accelerate targeted quality initiatives - acting almost like an internal programme manager for resilience.You’ll collaborate directly with:-ART Leadership (Release Train Engineer RTE and Journey Lead)
-Domain Test Manager and Quality Ambassadors
-Tester, IT Service Owners, DevOps, L3 Support, and ART TeamsThis is not a backend task role - you’ll be front-row in sprint reviews, retrospectives, working groups, and design discussions, helping convert insights into actions.YOUR CHALLENGEWhat to work onYou will own the momentum behind multiple high-impact software quality initiatives aimed at increasing system resilience and release confidence. Working autonomously yet collaboratively, you’ll help turn brainstormed ideas into tracked, measurable outcomes.Key responsibilities include:Coordination & Follow-up: Act as point person for emerging working groups tackling challenges in monitoring, testing, deployment quality, and incident response. Ensure decisions translate into action itemsMeasure Definition & Tracking: Partner with quality roles and RTE to define meaningful KPIsGap Analysis Support: Gather input from team surveys and workshops to map current pain points against target practices in areas like Configuration Drift, Testing Strategy, or Operational Readiness ChecksHands-On Implementation: Don’t just report - roll up your sleeves. Help update checklists, improve Confluence pages, set up Jira boards for tracking, automate simple reports, or refine incident templatesCross-Team Facilitation: Build trust and cooperation across busy engineering squads. Schedule syncs, prepare agendas, capture minutes, and keep energy alive around continuous improvement.Example: One week you might facilitate a session on “Why Smoke Tests Fail”; the next, you're analysing incident timelines to suggest alerting improvements — always moving things forward.What to learnBy the end of the internship, you will have gained rare exposure to enterprise-scale software delivery in banking. Specifically, you’ll:Understand what it takes to run stable, secure financial systems under strict regulatory expectationsLearn modern Agile (SAFe), DevOps, and ITIL-influenced ways of working in a real-world settingDevelop coordination, facilitation, and influence-without-authority skills essential for future leadersGain fluency in software quality levers: testing strategy, observability, change control, and release governanceWalk away with tangible examples of initiatives you drove - perfect for case studies or interviews.YOUR PROFILEEssential traits:
- Currently pursuing a Bachelor’s (from 2nd year onwards) or Master’s degree in Computer Science, Software Engineering, Information Systems, Quantitative Fields, or equivalent
- Strong interest in software quality, system reliability, or operational excellence — prior QA/testing/tech experience appreciated but not required.
- Highly organised, detail-oriented, and capable of managing parallel workstreams independently
- Excellent communicator in English (written and spoken) — you’ll write summaries, lead brief calls, and present results
- Proficient with productivity tools (Microsoft Office Suite) and comfortable picking up new platforms quickly (e.g., Jira, Confluence, Power BI, ServiceNow)
- A natural collaborator — persistent yet diplomatic when nudging busy experts
- Self-starter mindset: able to operate with minimal supervision in a complex environment
- Familiarity with concepts like CI/CD, incident management, monitoring, or test automation
- Experience facilitating group discussions or coordinating projects (even academic ones)
- Basic understanding of banking/trading systems (not required, but helps context).
- Legally registered in Switzerland with a valid work permit for the duration of the internship