Printer Service & IS Infrastructure Specialist (m/f/d)

Aargau
Unbefristet
Vollzeit

8 Tage her

m/f/d, AargauAre you an experienced IT professional passionate about service management and printer operations? Our client’s team is seeking a Printer Service & IS Infrastructure Specialist to drive operational excellence, coordinate IT projects, and manage critical service processes. This is your chance to contribute to a dynamic environment where your expertise directly impacts service reliability and efficiency.What You Will Do:

Lead the implementation and optimization of printer services with external providers
Stabilize printing services and create insightful reporting dashboards
Support the IS Infrastructure team in service management and small IT projects
Coordinate tickets and manage high-severity incidents as Manager on Duty
Locally manage global IT initiatives and run small virtual server environments
Contribute to continuous process improvement and project management efforts

What We Are Looking For:

Minimum 3 years of experience in IS Infrastructure Service Management
Experience with printer contract and service provider management
Knowledge of server and storage systems operations
Proficiency with ServiceNow or equivalent ticketing systems
Project management skills

Education & Certifications:

IT Infrastructure or Project Management background
ITIL or similar certification

Key Skills:

Excellent communication and collaboration
Process-oriented and analytical
Independent, target-focused, and proactive

Technical Tools:

Microsoft 365 environment
ServiceNow or equivalent

Languages:

Fluent German (written and spoken)
English B2

Coopers

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