Customer Program Quality Manager (all genders)

• Develop the Product Assurance Requirements and Culture at project level, ensuring robust quality processes, cost excellence for program quality execution through collaboration with engineering, operations and supply chain.
• Act as main interface for Customer for all quality and safety topics
• Establish Critical-to-Quality (CTQ) features in collaboration with Customer and Engineering
• Lead NC and failure investigation whenever product requirements are violated
• Supervise and direct Product Development and Qualification for all relevant quality aspects
• Manage and ensure the implementation of quality requirements throughout product manufacturing, delivery, and post-delivery activities.
• Coordinate for all Quality matters international multi-site and cross-country programs

• Execute Product Assurance Program in accordance with Project Milestones
• Ensure successful execution of the Customer, Regulatory and Internal Requirements for Program Execution
• Convert the Customer Critical to Quality Requirements into internal specifications and requirements
• Lead Customer Critical RCA and investigation activities
• Moderate Design FMEA
• Develop Process/Product CTQ and Control Plans in collaboration with Customer and Engineering
• Establish Product Quality Documentation
• Support and achieve final Product Qualification
• Contribute as needed to Customer and internal Audit as Quality representative
• Provide support during Launch Campaigns preparation and execution, ensuring effective coordination of all on-site Quality Assurance (QA) activities.
• Support continuous improvement initiatives and contribute to the standardization of the Quality Management System (QMS).

• Preferred education: MSc degree in Engineering or in a similar relevant discipline
• Several years of experience in the field of Quality and Continuous Improvement or a relevant field.
• Familiarity with configuration management tools and practices, reliability analysis, FMEA, and quality improvement methodologies
• Proven track record in leading product assurance activities
• Knowledge of standards such as EN9100, ECSS, NASA and MIL
• Ability to quickly understand and analyse technical products/systems and their function
• Excellent written and oral communication skills in English
• MS Office experience required
• Experience in the application of Quality preventive methodology (5Why, Ishikawa Fishbone…)

• Any further language (German, French, and Swedish) beyond English is highly advantageous.
• Experience in product assurance for space applications would represent a strong asset.

• Work in an international environment with global mindset and high-tech products that will fly into space
• A highly specialized and motivated team with a lot of know-how in a unique industry
• We live a hands-on mentality and take suggestions for improvement seriously
• Attractive employment conditions (contribution to public transport, trainings and development opportunities, full paid maternity/paternity leave and many more)
• Flexible and mobile working and at least 5 weeks of vacation with the possibility to buy additional vacation

Beyond Gravity