Platform Manager

• 3+ years of experience in platform operations, technical product management, or systems support within financial services

• Hands-on experience operating or managing production-grade financial technology platforms

• Experience with production incident management and root cause analysis

• Strong understanding of API-based integrations and system connectivity (e.g., FIX, REST, WebSocket)

• Proficiency in ticketing/backlog management tools (Jira preferred)

• Excellent communication skills with the ability to interface with both technical teams and business stakeholders

• Familiarity with regulatory and compliance frameworks relevant to financial markets

• Experience in digital asset / cryptocurrency infrastructure

• Knowledge of trading systems, order management or market making

• Experience with high-frequency or low-latency systems

• Familiarity with DORA (Digital Operational Resilience Act) requirements

• Platform Operations: Oversee the day-to-day operations of Crypto Finance platforms, ensuring high availability, stability, and performance

• Production Issue Management: Monitor and resolve production issues, ensuring minimal disruption to business operations

• Client Support and Integration: Work with institutional clients to support platform integration, troubleshoot issues, and provide technical assistance. Ensure each client passes the conformance testing certification before going live to production

• System Configuration: Configure and maintain platform settings based on business and client requirements

• Ticket and Backlog Management: Open, track, and manage tickets for both production issues and platform improvements, while maintaining and prioritizing the backlog

• Platform Optimization: Continuously evaluate platform performance and ensure implementation of improvements to enhance reliability, speed, and scalability

• Project Management Support: Assist in managing ongoing product initiatives, acting as a deputy for the Product Manager when needed, and ensuring that platform upgrades are delivered on time

• Stakeholder Communication: Collaborate with internal teams (engineering, trading, operations,) external clients and vendor partners to ensure the platform meets business needs and resolves issues promptly

• Security and Compliance: Ensure that the platform adheres to all relevant security, regulatory, and compliance requirements (inc. DORA)

• Knowledge Management: Maintain comprehensive platform documentation and knowledge base

• Be part of an international, fast-paced blockchain and fintech team led by experienced professionals
• Opportunity to travel and attend leading events
• Shape the future of finance while working at the cutting edge of B2B digital asset solutions
• Contribute to a collaborative, entrepreneurial culture with flat hierarchies
• Take on meaningful responsibility with room for learning and professional growth
• Gain deep industry insights and make a tangible impact
• Join regular company-wide meetings, knowledge-sharing sessions, and team events

• Enjoy a modern and central workplace in Zurich with top-tier infrastructure

• Innovation and Continuous Learning
• Collaboration and Knowledge Sharing
• Entrepreneurial Spirit and Flat Hierarchies
• Values such as Excellence, Delivery, Ownership, Passion, and Unity

• We do not accept CVs from recruiting or staffing agencies.

Crypto Finance