IT Support Specialist

Experis

  • Genf
  • Befristet
  • Teilzeit
  • 28 Tage her
Position : IT Support Specialist (2nd Line, Part-Time - 50%)
Location: Geneva, Switzerland
Contract Type: Part-Time (50%)
Department: IT Operations & Support Role Overview:
We are seeking a skilled and proactive 2nd Line IT Support Specialist to join our team on a part-time basis. The successful candidate will provide advanced technical support across a diverse range of operating systems, security platforms, and enterprise applications. This role is ideal for someone with a strong troubleshooting mindset and experience supporting both standard IT environments and trading/operations platforms.Key Responsibilities:
  • Provide 2nd line support for:
  • Operating Systems: Windows 11, Chrome OS, iOS, Android, Windows Server
  • Security Tools: PaloAlto GlobalProtect, Cortex, BitLocker, Windows Security
  • Troubleshoot and resolve issues related to:
  • Enterprise Platforms: Microsoft O365, Google Suite, ServiceNow
  • Infrastructure Tools: Active Directory, SCCM, Google Admin Console, PXE OS Deployment
  • Networking: Cisco (working knowledge), Citrix environments
  • Manage and support Google Meet device infrastructure
  • Collaborate with internal teams to ensure timely resolution of incidents and service requests
  • Maintain documentation and contribute to knowledge base articles
  • Support trading and operations applications (preferred):
  • Bloomberg, Refinitiv Workspace, TT Trader, ICE Connect/Chat, Allegro

Experis