Senior Program Manager Fiber (FTTH) 80-100%
Sunrise Communications Alle Jobs anzeigen
- Zürich
- Unbefristet
- Vollzeit
The role provides centralized steering, prioritization and cross-functional coordination, ensuring that Brand, Marketing, Sales, CVP, Technology, IT and regional teams execute a unified Fiber roadmap with maximum commercial impact.YOUR CHALLENGE:1. Fiber Strategy & Steering
- Execute the end-to-end FTTH commercial & operational roadmap, including risk & opportunity sizing, rollout-volume assessment, and commercial prioritization
- Define and continuously refine the brand playing field between Sunrise Main Brand (B2C & B2B/SME) and yallo to maximize multi-brand penetration across acquisition, defense and legacy access evolution
- Shape an integrated pricing strategy that reinforces Sunrise as a premium Fiber provider and positions yallo as the leading value alternative to Salt and other low-price players
- Lead the Fiber performance engine, including operational dashboards covering rollout status, targeted homes, conversions, sales and impact KPIs
- Own the full-funnel FTTH Go-to-Market strategy across Sunrise Main Brand (B2C & B2B/SME) and yallo, ensuring consistent execution in selected cities and regions based on rollout timing, potential and brand synergies
- Lead decision-making on Fiber-focused ATL, national vs. hyper-local communication, and optimal mix between technology-led messaging (FTTH) and area-specific network strengths (e.g., HFC)
- Execute new FTTH-specific buying journeys, including pre-order mechanisms before physical connection
- Strengthen and scale Landlords Engagement – New Buildings, enabling B2B2C activation of new households in Fiber-equipped properties
- Acquisition: Local tactical plans, rollout-based activation waves, cross-sell to mobile base, DSL→FTTH migration flows, campaign execution and optimization
- Cross-Sell: Identification of high-opportunity pockets (pre/post rollout, HFC vs DSL, in-contract vs OOC, WIN segments, mobile-only), creation of targeted playbooks, rollout and performance tracking
- Defense: Churn prevention campaigns (M-6 standard), optimized exclusions, re-engagement of unreached households in past rollout areas
- Flyer distribution on eligible homes
- Outbound to mobile-only customers (shops + telesales)
- Prospect outbound (new stream to scale)
- Mobile targeting
- Landlords’ engagement
- Local promo stands / in-city presence
- ATL pilots in selected regions
- Store Agent “at-home appointment” concept development
- Drive alignment across Brand, Marketing, Sales, CVP, Technology, IT, Data Analytics
- Establish a single governance structure for all Fiber-related activities, ensuring clarity of ownership and timely execution
- Provide regular updates to Executive Management on commercial performance, risks, opportunities and required decisions
- 10+ years’ telco experience with significant exposure to broadband, FTTH, or large-scale commercial programs
- Strategic and analytical capabilities, combined with proven execution leadership
- Exceptional ability to orchestrate cross-functional teams and drive decisions in complex environments
- Demonstrated success in roles involving GTM planning, pricing, customer journey development, local commercial activation or technical-commercial program delivery
- German, English, fluent French is a plus