Change management coordinator

• Organizing and running internal and external training sessions
• Drafting / updating training materials and e-learning resources
• Coaching committees on using digital tools
• Answering questions on functionality and basic drafting guidelines (highlighting available resources)
• Following the support process for more complex technical or editorial issues
• Development of new resources for new and updated functionalities

• University degree in software engineering, business analysis,
• IT management or related field.
• Alternatively, Proci or related change management certifications will considered.
• Digital publishing or technical support experience an advantage
• Experience of creating e-learning resources and training materials an advantage
• Familiarity with common business process systems
• Familiarity with standards development would be an asset but not essential
• English fluent or mother-tongue. Any other language is an asset
• Fluent in generic IT tools, such as the MS Office suite

Michael Page