German Customer Advisor in Lisbon - Relocation
Cross Border Talents
- Zürich
- Unbefristet
- Vollzeit
- Answer and handle cases and errands from our main queue, chat, and mail: You'll be responsible for addressing and resolving customer inquiries and requests received through various channels, including our main queue, chat platform, and email system.
- Handling questions from customers: You'll provide accurate and timely responses to customer questions, ensuring that their concerns are addressed and resolved to their satisfaction.
- Handling complaints: In the event of customer complaints, you'll listen attentively to their concerns, empathize with their situation, and work towards finding a suitable resolution, maintaining a positive and professional demeanor throughout the interaction.
- Native in German
- B2 proficiency in English
- Competitive Salary: We offer attractive compensation packages that reflect your skills and experience, ensuring your hard work is duly recognized and rewarded.
- Performance Bonuses: In addition to your salary, you'll have the opportunity to earn performance bonuses based on your contributions and achievements, motivating you to excel in your role.
- Language Bonus: For your proficiency in French, we provide an additional language bonus to acknowledge and appreciate your linguistic skills.
- Meal Allowance: Enjoy the benefit of a meal allowance to cover the cost of your meals during working hours, ensuring that you can stay fueled and focused throughout the day.
- Transportation Allowance: We provide a transportation allowance to help ease the cost of commuting to and from work, ensuring that you have convenient and affordable transportation options.
- Health and Life Insurance: Comprehensive coverage, reflecting our commitment to your well-being.
- Onsite Work Environment: You'll be part of a collaborative onsite team, fostering direct communication and synergy.
- Relocation Package: For candidates considering relocation, we offer a relocation package to assist with the transition, ensuring a smooth and seamless move to our location.