CRM Key Account Manager (Region East), (m/f/d)

Basel
Unbefristet
Vollzeit

2 Monate her

The positionWe are on the lookout for a standout Key Account Manager to join us on an exciting journey shaping the future of the CRM (Cardio, Renal, Metabolism) therapeutic area at Boehringer Ingelheim Switzerland.As a CRM Key Account Manager, you will lead strategic engagement and build impactful partnerships across primarycare-relevant hospitals, group practices, HCP networks, specialty clinics, and emerging healthcare ecosystems - driving meaningful change where it matters most. Start date as soon as possible.Tasks & responsibilities

Serve as the lead for assigned group practices, HCP networks, and relevant hospitals/accounts with national or regional reach (in alignment with other portfolio KAMs.
Lead strategic account planning and execution, ensuring all activities are aligned with TA CRM objectives.
Conduct deep analysis of patient pathways to identify unmet needs, systemic drivers, and barriers to care.
Coordinate cross-functional teams (Medical, Market Access, Sales, Marketing, Portfolio KAMs) to deliver integrated solutions that optimize patient outcomes.
Map and engage complex stakeholder ecosystems acting as a connector (when needed) between internal teams and external partners to drive clinical adoption and formulary inclusion.

Requirements

Education or background/experience in healthcare, commercial discipline with a strong focus on marketing, sales, and account management is a must
Proven successful experience in account management including business development
Experience working with hospitals, regional/national group practices, HCP networks, and/or digital health providers (or similar) is a must
Excellent communication, advanced negotiation, and project management skills
Fluent in English and the respective regional language (German for Basel-Bern/Ost-CH, French for Romandie-Tessin, Italian is a plus)
Digital fluency (analytics, CRM platforms, telehealth models, Microsoft Office, Veeva, Power BI, Sales Force)
Must reside in Switzerland or be willing to relocate

Boehringer Ingelheim Switzerland:

This is a field-based role in Region EAST - a valid driver's license and willingness to travel extensively within Switzerland is required
Nevertheless, a strong collaboration with the office-based colleagues as well as regular presence in the office of Boehringer Ingelheim Switzerland in Basel is expected

Your Benefits

Flexible working time models: home office and flexible working hours, depending on department and position - many things are possible with us. Since this is a field-base position, office-time either at the offices or at home is possible in agreement with line manager and job expectations.
Learning & development: diverse training and development opportunities for your personal and professional growth. Because: you never stop learning.
Attractive and competitive salary package with Performance-based bonus
Assigned sales territory with minimal overnight travel
Mental health support (EAP, coaching)
Collaborative environment with strong team support despite field-based work
Regular team meetings, sales events and kick-off sessions
Appreciative culture with recognition programs
Opportunity to actively shape customer relationships and regional market presence

We are looking forward to receiving your application online!By uploading your application documents via our application portal, we can treat your data confidentially and in compliance with the GDPR.On our you will find further information about Boehringer Ingelheim as an employer as well as information about the application process and our different departments.Would you like to know what makes our employees special? What they tell about their motivation and their everyday work? Watch this and hear for yourself what our colleagues have to share.

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