Junior Change Manager (80-100%)
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- Analyze change impacts and stakeholder readiness related to new tools, processes, or organizational changes.
- Define and execute change management plans (communication, training, engagement, adoption metrics).
- Act as a key liaison between business teams, IT, and project teams to ensure alignment and smooth change deployment.
- Identify resistance to change and proactively propose mitigation actions.
- Contribute to the definition of editorial calendars for internal communication related to transformation initiatives.
- Ensure consistency of tone, branding, and messaging across all communication channels.
- Monitor and analyze communication effectiveness (open rates, engagement, feedback) and adjust strategies accordingly.
- Coordinate mass mailing campaigns and internal communications (newsletters, updates, invitations), ensuring timely delivery, consistency of messaging, and high quality proofreading.
- Design training strategies adapted to different user profiles and maturity levels.
- Coordinate the creation and maintenance of training materials and knowledge repositories.
- Produce AI‑generated training videos (e.g. tutorials, demos, explainers) to support scalable, engaging, and on‑demand learning.
- Track change-related KPIs (adoption rate, satisfaction, training completion, communication reach).
- Contribute to change management standards, templates, and best practices.
- University degree in Finance, Business Management, Engineering or related fields, or evidence of comparable academic / work achievement.
- 2-4 years relevant experience in Consulting in a PMO or Project Management Role with experience in financial services
- Able to prioritize in a fast moving, high pressure, constantly changing environment,
- Adaptability and resilience in a fast-paced, high-stakes banking environment.
- Strong analytical skills, the ability to summarize complex topics and convey key messages using proficiently MS Office tools such as PowerPoint, Excel
- Fluent in English and French; excellent communication (written and verbal), networking, influencing and presentation skills