Research Manager, Channel Performance
Ipsos
- Genf
- Unbefristet
- Vollzeit
- Independently, or under guidance of a director, design and deliver projects fitting client's needs and business questions, mainly in areas of Mystery Shopping, Shopper Insights and Retail Execution Measurement
- Ensure high quality of project management, execution but also deliverables, including insights, analysis and recommendations for assigned projects
- Coordinate multiple internal stakeholders and Ipsos teams locally and globally
- Take responsibility and ownership for projects, quality of data delivered to clients but also financial performance of the projects
- Actively manage the client relationship & identify upsales opportunities
- Participate or lead client calls during the different stages of the projects, from briefing to debrief to client, including regular client updates calls on large international projects
- Present results to clients when possible.
- University degree preferably in marketing/market research, social sciences,
- 6-8 years professional experience in quantitative primary research in a market research, market research agency, related area or positions related to client experience
- Previous experience with Mystery Shopping, Shopper Insights or/and retail execution measurement
- Strong expertise in leading multi-country projects
- Strong communication skills, both written and verbal
- Extrovert personality, making connection with clients easily
- Dynamic oral presentation both in-person and on online meetings
- Ability to manage multiple projects, multi-task and liaise with a variety of different internal and external contact
- Willingness to go extra mile for clients and team members
- High attention to details and outstanding organization skills
- Excellent English skills, French / German is an advantage.