Take the Next Step in Your Project Management CareerOur client is an established tech company with a team of around 160 professionals and over 40 years of experience delivering innovative customer engagement solutions. As a market leader in contact center integration across Europe, they're known for their strong technical focus, collaborative culture, and forward-thinking mindset.They're now looking for an experienced Project Manager to join their operations team and lead the delivery of modern, cloud-based customer experience solutions.The RoleIn this position, you'll oversee the planning and execution of key integration projects, working directly with end customers in a mix of on-site, remote, and office-based settings.You'll serve as the main point of contact throughout the project lifecycle, ensuring milestones are met, stakeholders stay aligned, and outcomes exceed expectations. You'll be supported by a skilled team of system engineers and solution architects who bring deep technical expertise to the table.If you're someone who enjoys variety, responsibility, and being at the center of high-impact digital projects, this is an ideal opportunity.What You'll BringA degree in computer science, engineering, or project management5+ years of experience leading IT or digital transformation projects (e.g., CX, CRM, AI, or digital products)Previous work on contact center or communication platform projects is a big plusFamiliarity with cloud and unified communications technologies, or a strong desire to learnExperience with CRM platforms such as Salesforce is advantageousStrong communication skills and a natural ability to connect with clients and internal teamsConfident in running workshops and managing cross-functional collaborationExcellent organizational habits and attention to detailProject management certifications (e.g., PMP, Prince2, IPMA, Scrum) required; ITILv4 is a plusFluent in German and English; business French is a must
