Customer Support Experts – Remote from GreeceDo you want to take your career international, enjoy life in Greece, and at the same time strengthen your professional path in customer support? This position combines the flexibility of working from home with the opportunity to gain valuable international experience.Whether you’re looking forward to sunny weekends, want to expand your language skills, or enhance your CV with global experience, this opportunity offers the ideal mix of lifestyle and professional development.You will become part of an international team that values quality, collaboration, and personal growth.What the roles are aboutYou will support customers from the German-speaking market - your mission: guide people professionally, understand their needs, and ensure a positive customer journey.You will learn quickly, develop valuable service skills, and strengthen your communication abilities across different channels.Your daily responsibilities include.
Communicate with customers via phone, chat & e-mail
Track and follow cases to ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide and maintain strong, professional relationships with all partners and show empathy at all times
Work towards reaching targets as set out by client statement of work as well as internal targets
RequirementsWhat you bring
Fluency in German
Good communication skills in English
Exceptional communication & soft skills, as well as problem-solving skills
Good Computer knowledge
Ability to multitask
Thrive as a team player in a fast-paced, high-energy, change-oriented environment
BenefitsWhy this opportunity stands outThis position is more than a typical customer service job. It offers you the chance to build an international career while living in one of the most beautiful countries in Europe.What’s included:
Complete support to help you ease your relocation to Greece (our client will cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Health insurance and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age
The company in Greece puts people at the center. A culture of openness, support, and continuous development ensures that you can grow both professionally and personally.
