Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.ROLE DESCRIPTION
The Senior Manager, IT Portfolio & Strategy will be responsible for supporting technology strategy and transformation initiatives across the organization, aligning business goals with technological advancements. You will develop and support execution of strategic plans to enhance the company's digital capabilities, optimize customer experiences, and leverage emerging technologies to drive operational efficiency and revenue growth, while helping to develop / allocate and track budget to effectively achieve these goals.
A blend of a strategic thinker and technological expert with change management skills. They should be adept at crafting and executing comprehensive digital transformation strategies, leveraging emerging technologies and products to enhance customer experiences and drive revenue growth. Additionally, they should have a proven ability to partner with cross-functional teams, foster a culture of innovation, and effectively communicate the benefits and impact of digital initiatives to key stakeholders within the organization.
This contributor must maintain a knowledge of evolving trends and the latest advancements in technology, strategy, and management to develop innovative solutions and approaches within this industry. As a key driver of change, you will collaborate with cross-functional teams to identify opportunities, implement technology solutions, and ensure the company remains competitive in the rapidly evolving cruise industry.
The new Senior Manager, IT Portfolio & Strategy will report to the Director, IT Portfolio & Strategy. This role will also work with internal technology stakeholders, including the Sr. Director Engineering, the Vice President Data & Business Solutions, the VP of Infrastructure, the SVP of Technology, and functional business partners to understand business requirements and resources that will drive organizational growth.
KEY RESPONSIBILITIES
Support and manage Technology Strategy for Viking’s Operations, as part of the broader Technology team
Develop and maintain technology roadmaps that guide the implementation of tech solutions across the business and align with business leaders on new needs / changing priorities
Prepare Executive and Steering Committee presentations that synthesize findings, and communicate action items and recommendations to management and leadership
Be an integral part of the IT PMO and work with IT teams, business units, and other functional teams to assist in implementation of technology strategy and oversee execution of select initiatives
Work with functional technology and business teams to develop and manage annual technology budgets to deliver on technology strategy and priorities
Identify risks and develop mitigation strategies to ensure the success of strategic efforts
Stay up to date with emerging technologies and trends and make recommendations on how they can be leveraged to improve solutions, experiences & customer engagement
Support development of annual long-range planning process for technology strategy. Elements include overseeing required quantitative and qualitative analyses, developing budget for key initiatives, and writing presentations for the Leadership team and Board of Directors
Serve as a liaison with business partners, including Ocean Ops. River Ops, , convening key stakeholders to drive consensus and action
KEY QUALIFICATIONSCORE COMPETENCIES:
Relevant Strategy Experience: 2+ years of strategy experience from a top-tier technology consulting and/or management consulting firm
Relevant Industry Experience: experience working in travel, tourism, hospitality, retail, or analogous industry. Diverse industry experience is also welcomed. Experience working in a corporate environment is preferred
Relevant Functional Experience: The ideal candidate will have a broad understanding of digital strategy, transformation, and technology, technical enough to understand integrations, attribution, and work alongside technology team as a respected partner. Proven experience in strategy, operations and execution of digital strategy and transformation strongly preferred
Structured and Logical Thinking: The ability to dissect a problem into an organized approach and quickly form a hypothesis against which to run test analysis
Analytical Rigor: Ability to run and manage complicated quantitative analysis and develop detailed technology budgets in a defect-free manner
Educational Credentials: undergraduate degree or master’s degree from a top-tier academic institution
PERSONAL QUALIFICATIONS:The candidate selected for this position will be a creative, out-of-the-box thinker who is intellectually curious with a demonstrated interest in learning. She/he must be accustomed to working on multiple tasks in parallel.The successful candidate will:
Be modest in nature, recognizing the accomplishments of the team before the individual
Eager to learn our operational processes, pains and needs & willing to roll up their sleeves
Be highly motivated and possess vision and enthusiasm
Be comfortable acting as an individual contributor and team player
Understand how to deliver in short time frames and be committed to meeting deadlines
Communicate in an open and honest way that quickly builds trust and respect
Possess an entrepreneurial spirit
Be comfortable on his/her feet making presentations
Resilient with a demonstrated ability to get things done
COMMUNITY & CULTURE
Fast-growing and dynamic environment, a modern workspace, flexible working hours
HOW TO APPLYPlease apply via our website , including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.For more details about this position, contact us under +41 61 638 60 11*Unsolicited submissions of candidates from agencies will not be considered*
