Group People & Culture Solutions IT Manager
MCI Group
- Genf
- Unbefristet
- Vollzeit
- Solution Deployment: Implements group-wide People & Culture solutions across HR, Learning & Development, Health & Safety, and Sustainability.
- Requirements Translation: Converts P&C business needs into structured functional and technical specifications at group and local level.
- User Support: Ensures reliable day to day operation of P&C systems and responsive service delivery.
- User Enablement: Provides onboarding, training, and upskilling sessions to drive strong user adoption.
- Lifecycle Management: Oversees updates, enhancements, feedback loops, and continuous improvement of P&C solutions.
- Vendor Coordination: Manages external vendors and partners involved in P&C systems.
- Operational Governance: Acts as the central contact for solution-related issues, requests, and improvements.
- Digital Empowerment: Supports HR technology and employee-experience initiatives at group and local levels.
- Degree in Computer Science, Engineering, Telecommunications, or a related field.
- 8-10 years of experience supporting HR, Health & Safety, Sustainability, or related digital domains.
- Proven experience managing ICT projects connected to People & Culture or HR technologies.
- Fluent in English and French (spoken and written); additional languages are an asset.
- Strong understanding of P&C priorities, translating business needs into human-centred HR technology solutions.
- Proactive and autonomous, managing initiatives end-to-end while improving reliability, quality, and engagement.
- Trusted stakeholder partner, ensuring efficient, compliant operations and strengthening user capability through guidance and learning.
- Strong knowledge of SAP SuccessFactors or similar HRMS platforms.
- Excellent analytical and troubleshooting skills.
- Outstanding customer service capabilities, especially in high-pressure or sensitive HR-related situations.
- Ability to diagnose and solve a broad range of technical and functional issues.
- Experience with vendor and subcontractor management, including contracts and service delivery.
- Occasional travel may be required
- Salary package based on experience