BASEL OFFICE - Nautical Compliance Manager

• The Compliance Manager is responsible for the operational ownership, maintenance, and continuous improvement of the Safety Management System within river cruise operations.
• Carries end-to-end responsibility for safety performance, incident analysis, certification readiness, and regulatory compliance, including defining escalation thresholds and decision paths.
• The position requires a strong analytical mindset, with the ability to identify trends, risks, and improvement opportunities and translate them into measurable safety outcomes in a safety-critical operational environment.

• Own, maintain, and continuously improve the Safety Management System in line with applicable regulations and ISO standards.
• Ensure procedures remain current, accurate, and effectively implemented across fleet and office environments.
• Translate regulatory and operational changes into clear, practical guidance.

• Own the incident analysis and investigation framework, including severity classification, methodology, and quality assurance.
• Lead or oversee incident investigations, ensuring robust data collection, root cause analysis, and consistent documentation.
• Translate findings into preventive measures, procedural improvements, and training input.

• Lead the preparation, coordination, and follow-up of external audits and certifications (ISO 45001, ISO 14001, SUVA, and related schemes).
• Act as an operational point of contact for auditors and support structured interaction with authorities when required.
• Coordinate internal audits and corrective action tracking, ensuring timely and sustainable closure.

• Ensure consistent quality, prioritization, and methodological alignment across compliance team activities.
• Support professional development and ensure consistent application of standards and methodologies.
• Take ownership of outcomes, requiring sound judgment and a coaching mindset.

• Define, monitor, and analyze safety-related KPIs and performance indicators.
• Identify trends across incidents, near-misses, audits, and safety observations.
• Drive continuous improvement initiatives based on data-driven insights.

• Act as a central interface for safety and compliance matters with operational departments and support functions.
• Contribute to safety communication, steering committee meetings, and structured reporting.
• Ensure clear, consistent, and practical communication of safety-related topics.

• Sustained effectiveness and maturity of the Safety Management System, demonstrated through audit outcomes, system reviews, and operational performance.
• High-quality incident analysis with timely identification of root causes and reduction of recurring systemic issues.
• Continuous audit readiness, with timely closure of corrective and preventive actions.
• Improved consistency, reliability, and usability of safety-related data for management and operational decision-making.
• Demonstrable improvement of safety performance indicators year-on-year.
• Stable and predictable safety performance trends, with deviations identified early, transparently analyzed, and systematically addressed.

• Strong analytical and structured thinking, with the ability to interpret complex safety and operational data.
• Solid understanding of safety management systems and compliance frameworks in regulated environments.
• Confident communicator with the ability to balance regulatory requirements and operational realities.
• Reliable, resilient, and solution-oriented, with sound judgment under pressure.
• Several years of experience in safety, compliance, HSEQ, or incident investigation roles within a regulated or safety-critical industry.
• Strong working knowledge of ISO 45001 and ISO 14001; auditor or incident investigation certification is an asset.
• Fluency in English is required; German is an advantage.
• Proficient in Microsoft 365 tools, particularly Excel and SharePoint.

• Fast-growing and dynamic environment, a modern workspace, flexible working hours

Viking Cruises