Sr. Medical Customer Engagement Manager (m/f/d)

• Act as the scientific expert in one or multiple dedicated therapeutic areas and regions and support the nucleus to achieve defined outcomes;
• Keep abreast of the latest scientific research on the therapeutic area and competitors and translate insights into impactful medical strategies and activities;
• Provide trainings, medical review of internal and external communication materials, and strategic medical advice to internal stakeholders;
• Participate in the development and communication of scientific and educational information for healthcare professionals and support small group discussions and lecture presentations with external stakeholders;
• Foster strong partnerships across defined territories, acting as a trusted advisor and “conductor” to shape and synergize collaborations that lead to win-win outcomes;
• Lead stakeholder mapping in line with global or local definitions and generate TL/HCP insights on unmet medical needs, documenting, translating, and communicating them to cross-functional teams to inform tactics and strategy;
• Define existing data gaps for specific therapeutic areas, evaluate and discuss investigator-initiated research (IIR) and institution-sponsored collaborative studies (ISCS) with thought leaders, and support clinical trial teams on topics related to interventional trials and integrated real-world data collection;
• Establish and lead mission teams to ensure best-in-class customer engagement excellence and customer-centric innovation for the organization and act as an active member of the nucleus, with approximately 40-80% of working time field-based.

• Possession of a university degree or equivalent education in medicine, pharmacology, or natural sciences;
• More than 2 years of experience in a medical or biopharmaceutical field, dealing with drug information, clinical research and development, or other clinically related activities;
• Pre-existing knowledge in oncology and pharma industry / medical affairs or health care environment is needed;
• Affinity for digital solutions;
• Existing network in the area of Swiss GU oncologists and urologists is an additional plus;
• Strong ability to read, interpret, and translate scientific data, with a clear focus on outcomes as well as strategic and conceptual thinking skills;
• Demonstrated high self-awareness and system awareness, proactively asking for and giving feedback, acting and learning fast, and evolving work in short cycles while continuously applying learnings;
• Scting consistently in compliance with laws and internal regulations;
• Excellent communication and presentation skills, strong social skills, and a collaborative team-player mindset with a strong willingness to learn and self-develop;
• Fluent in German and English; Italian language skills are an additional plus.

Bayer