Main purposeAs a Precious Metals Operator, you will own the full lifecycle of gold bullion and doré trades - from the moment a deal is executed through to final settlement. You will be the central point of coordination between internal divisions and external counterparties, ensuring every moving part of the trade flows seamlessly. The role demands hands-on management of the distinct operational complexities that define precious metals trading: fast-paced intraday execution, tolling processes, and the precise management of unallocated accounts.Key responsibilities1.Trade Execution & Documentation (Intraday Focus)Verify counterparty documentation (invoices, certificates, assay reports, RJC CoC, transport doc etc)Manage prepayment tracking2. Tolling & Refining Process ManagementCoordinate with refineries on material receipt and processingTrack material through refiningReconcile input vs. output weights to ensure quality & quantity integrity3. Quality & Risk ManagementNominate surveyors for high-risk suppliersVerify LBMA Good Delivery standards and RJC Chain of Custody certificationCoordinate with WSMD on quality protocols balancing trust and verificationManage fraud risk awareness (high value/low volume creates exposure)4. Logistics & Vault ManagementCoordinate specialized bullion logisticsManage vault onboarding and relationshipsEnsure customs compliance (correct HS codes, export documentation)Handle Custody Transfer Documents5. Payment & Settlement ManagementManage and invoice various payment types: T/T, prepayments, cash-on-delivery, payment in ouncesHandle VAT complexities: Gold (VAT-exempt), Silver (VAT-applicable), tolling servicesCoordinate unallocated/allocated account management with bullion banksExposure monitoring6. System ManagementMaintain Trafigura ERP to ensure it is reflecting real world pictureCoordinate with Deals Desk on pricing confirmationsAssist with setup or development of new system to better service the deskWorking ConditionsFast paced: Intraday execution with hard deadlinesHigh-pressure: Same-day contract, payment, and delivery cyclesMulti-channel: Simultaneous WhatsApp groups, emails, phone callsHigh value: Low volume but high value requires precision and fraud awarenessCross-functional: Constant interaction with various departments involved in the trading processRequired qualificationsMinimum 5 years’ experience in commodities operations or precious metals trading.Understanding of LBMA/COMEX standards, international bullion markets, and refining/tolling processesAdvanced Excel, good command of English, ability to work under extreme time pressure with same-day deadlinesAttributes for successDemonstrates a high value of attention to detail (high value/low volume transactions)Able to manage multiple concurrent trades simultaneously, maintaining accuracy and focus across competing prioritiesComfortable working under pressure, with the ability to problem-solve effectively in a fast-moving trading environmentNaturally numerate, with a strong sensitivity to P&L movementsDepartment overviewThe Cargo Operations department is a global team of dynamic and energetic professionals working across different locations and assuring that all trades related to our Metals and Minerals division are properly executed.Key RelationshipsExternal: Refineries, vaults, bullion banks, suppliers, customers and tradersInternal: Trading, Deals Desk, Trade Finance, Treasury, VAT, WSMD Control functions, Credit, AccountingEqual opportunity employerWe are an Equal Opportunity Employer and take pride in a diverse workforce! We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, colour, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or handicap, disability, or any other legally protected status.
