Project Manager/ERP Process Expert (with focus Supply Chain)

• Location: Remote with 30% onsite presence near Ivrea (Italy) or near Baarle-Nassau (NL)
• Industry: Pharma
• Duration: 01.03.2024 – 31.12.2024 (project might be extended)
• Mandatory location of the candidate:

• Coordinates ERP Functional Consultants, local-production-site operations teams and works cross-functionally with IT to onboard processes through systems enhancements and rollouts.
• Support key users with process design (incl. process mapping, SOPs, and WIPs drafting) for supply chain, manufacturing, procurement, product life-cycle management, and advance inventory warehouse management.
• Supports key users with standardization of systems documentation and adapting ERP training materials to site specificities.
• Coordinates business requirements gathering and major enhancements of the system with Global Processes Team, IT, and Manufacturing Site functions such as Supply Chain and Quality.
• Provides guidance to the super user community of practice and ensures capability and knowledge for key users within the site is sustainable, perennial, and recyclable.
• Improves the capabilities of site personnel on GxP systems documentation maintenance.
• Creates UAT Scenarios and scripts that are in line with the newly designed enhancements and processes to be onboarded into the system; and facilitates the execution of testing protocols with key users.
• Prevents regulatory gaps in terms of GxP system documentation (e.g., SOPs up to date).
• Supports business and IT during the hypercare-phase by clarifying systems’ change requests.
• Capitalize on process standardization opportunities across sites in the use of the ERP when possible.
• Anticipate systems’ dependencies and ensures data communication exchange across systems’ interfaces remains solid after enhancements.
• Coordinates cutover activities with key users and IT such as master data cleansing, master data updates, and data migration plans.
• Understand the types of data insights that can be extracted from the ERP that could improve decision making for Technical Operations (Supply Chain and Manufacturing).
• Provide a transversal vision of all the business projects and activities associated with D365 Implementation and keeps business PMO tools to monitor ERP implementation progress.
• Guarantee project success by establishing and maintaining effective communication channels for operative (with key users) and tactical work with Site Heads, IT and Business Project Managers

• Strong Business ERP Processes Knowledge in Supply Chain
• Experience in at least one full ERP implementation project (with SAP or D365)
• Leadership skills to manage a team and deliver cross-functional project
• Project Management and Stakeholder Management skills

• Experience preferable in a life-sciences or FMGC company
• Knowledge or exposure to GxP (GmP) processes
• ICEBOX or Waterfall approach to deliver Business & IT projects.

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