
Smart Building - Customer Solution Architect 80-100%
- Zug
- Unbefristet
- Vollzeit
- Collaborate with sales teams to understand customer needs, analyze opportunities, and align solutions with customer strategies and requirements
- Lead technical risk assessments for complex, integrated, and non-standard projects to support management approvals
- Design secure and scalable edge-to-cloud solution architectures that address customer objectives and enable digital transformation
- Prepare and deliver value-based workshops to identify customer pain points, desired outcomes, and relevant use cases
- Support execution of complex solutions, including 3rd party integrations, custom developments, and non-standard technologies
- Calculate and validate customer ROI, and drive cost optimization through value engineering and IT/OT portfolio alignment
- Support and lead bids, tenders, PoCs, presentations, demos, exhibitions, and roadshows
- Monitor the progress of critical projects throughout their lifecycle and contribute directly to project execution when needed
- Build strong, collaborative relationships with regional leads, business partners, and internal teams to ensure alignment and monetization of support services
- Ensure every customer interaction is engaging, and value-driven, while promoting open communication and knowledge sharing across the team
- Collaborate with Bid Management and regional teams to develop proposals and ensure seamless project handover
- Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, Economics, or a related field, with 10+ years of technical experience in enterprise environments, particularly in digital buildings and smart infrastructure
- Strong knowledge of smart building technologies, IoT platforms, and solution architectures - especially cloud-based and edge-to-cloud models
- Solid understanding of IT/OT integration, cybersecurity principles, and industry-standard communication protocols (including API/SDK)
- Proficiency in operating systems (Windows Server, Linux), databases (MS SQL, Oracle, MongoDB), high availability systems (e.g., VMware, Hyper-V, Citrix) and cloud platforms (AWS, Azure)
- Practical experience in delivering consulting services, including customer co-creation, design-thinking workshops, and use case development
- Experience in ROI validation, value engineering, and aligning solutions with customer KPIs and business outcomes
- Exposure to verticals such as datacenter, metros, healthcare, airports, commercial real estate, higher education, or smart cities is a strong advantage
- Flexible and adaptable in a dynamic, fast-paced environment with geographically distributed teams
- Proactive, independent, and collaborative team player with strong interpersonal skills and the ability to build trust with internal and external stakeholders
- Excellent communication and presentation skills in English; knowledge of German or other European languages is a plus
We place significant emphasis on fostering an inclusive and flexible working culture that encourages everyone to be their authentic selves. Equal opportunities and diversity are important to us and contribute to an enriching culture. We actively embrace mobile working to provide every colleague with more autonomy and the chance to achieve a good work-life balance.Frequently asked questions and contact information
you will find a collection of frequently asked questions and a way to contact us directly.Information for recruitment agencies: Siemens is not accepting applications from recruitment agencies for this position. Thank you for your understanding.