Finance, Supply Chain and General Operations Service Delivery Manager

• Lead multinational teams to deliver the IT services for the Transformer Finance, Supply Chain and Operations portfolio.
• Be responsible for the HR management of the teams and budgets in the department, ensure it is properly organized and staffed with the appropriate skill sets.
• Manage all vendor contracts and deliverables required to support the portfolio; plan and manage the annual budget process for the portfolio and develop a multi-year strategic road map.
• Develop a governance process with the business team to manage the backlog of change requests in the portfolio and implement and validate any changes in conformance with Hitachi guidelines.
• Ensure the development and maintenance of the training material to make sure it is up to date and accurate.
• Oversee specific Transformer-related report development by managing the user requirements and working with the various development teams to ensure timely delivery of new and updated reports.
• Work with the business to define, plan and execute any new projects in the portfolio.
• Support the business in defining end-to-end process excellence and efficiencies, particularly regarding the data flows across systems.
• Work with the support teams on building the required integrations and automations to improve, enhance and simplify business processes.

• Team recruiting and management
• Implement and run governance processes
• Oversee execution of all projects in the porfolio
• Manage vendors and contracts to ensure best value delivery of services
• Plan budget and track actuals and forecasts per Finance requirements
• Schedule and facilitate application governance meetings such as CAB meetings, monthly updates, weekly team meetings and other ad hoc meetings.
• Ensure compliance with Hitachi Energy Project Management processes

• Strong IT project management skills.
• Experience in building IT integrations
• Knowledge of finance, budgeting and financial reporting.
• SAP FI/CO experience
• Ability to communicate effectively with business users as well as technical teams.
• Ability to create and update application and project documentation in English
• Knowledge of HE IT Project governance process.

Hitachi