THE ROLEWe are looking for a Laundry / Public Area Attendant to join our Team at Mandarin Oriental Savoy, Zurich.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.About the jobBased at the Mandarin Oriental Savoy, Zurich within the Housekeeping Department in Zurich, the Laundry/ Public Area Attendant is responsible for cleaning and maintaining public areas and for maintaining the laundry. The Laundry/ Public Area Attendant reports to the Housekeeping Manager and Assistant Housekeeping Manager.YOUR TASKSAs Laundry/ Public Area Attendant, you will be responsible for the following tasks:Maintain cleanliness in storage rooms, back-of-house, and public areasSort, clean, iron, and package guest and hotel laundry to the highest standardReceive, check, and distribute guest laundry and staff uniforms with accuracy and careManage and issue staff uniforms; perform regular inventory checksOperate all laundry equipment safely and in accordance with local regulationsPerform minor sewing and embroidery tasks as neededEnsure machinery is well maintained and laundry areas are clean and orderlySupport onboarding and training of new team members and apprenticesCollect guest preferences and respond to requests professionallyReport maintenance issues and forward lost & found items to housekeepingCollaborate with other housekeeping sections during peak periodsCarry out any other duties as assigned by supervisors or managementYOUR BENEFITSOur commitment to you:Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.Swiss Deluxe RatesWe're Fans. Are you?YOUR PROFILEAs Laundry/ Public Area Attendant, we expect from you:Strong service orientation and independent work styleFlexibility – your position will include weekend and holiday shiftsExcellent manners and a high level of quality awarenessOpen-mindedness, sense of responsibility, and team spiritVery good knowledge of English. Further foreign language skills are an advantageSuccessful applicants must have the right to work in SwitzerlandMandarin Oriental Savoy, Zurich
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