Tax Manager - European Customer Taxes
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- Design, develop, and maintain customer tax statements for European retail clients covering a wide range of investment products including stocks, bonds, mutual funds, ETFs, futures, options, and other derivatives
- Ensure tax statements comply with local tax reporting requirements and formats across multiple European jurisdictions
- Review and validate tax calculations for accuracy, including capital gains/losses, dividend income, interest income, withholding taxes, and tax reclaim information
- Partner with Technology teams to implement and enhance automated tax statement generation processes
- Create customer-facing documentation and guidance materials explaining tax statement information and tax reporting obligations
- Research and analyse new and existing product offerings and new venue launches to determine customer tax implications, information reporting requirements, and withholding tax obligations for European markets
- Provide technical guidance on tax treatment and reporting obligations for various investment products and transaction types
- Draft functional requirements for information reporting and withholding tax features to software development teams
- Develop and maintain tax calculation methodologies for complex products and cross-border transactions
- Monitor, research, and analyse new laws and changes to existing laws that impact customer information reporting, withholding tax, and tax statement requirements across European countries
- Assess impact of legislative changes on IBKR's processes and systems and communicate requirements to relevant stakeholders
- Identify and design system improvements that automate processes related to customer tax documentation, information reporting, withholding tax, and tax statement generation
- Develop and document standard operating procedures for information reporting, withholding tax operations, and tax statement preparation
- Assist with research, development, and integration of new tax technologies, including tax data collection and automation
- Contribute to special projects related to customer tax reporting, withholding, and technology enhancements
- Minimum of 8-10 years of experience in tax with strong focus on tax treatment and impact to customers from investment activities, preferably in financial services, brokerage firms, asset management, Big 4 public accounting, or tax advisory
- Bachelor's degree in Accounting, Finance, Taxation, or related field; professional tax qualification (CTA, ADIT, or equivalent) strongly preferred
- Robust technical knowledge and operational experience in European information reporting and withholding tax requirements, including:
- Country-specific reporting obligations and forms in major European jurisdictions
- Withholding tax rules, rates, and treaty relief procedures
- Customer tax documentation requirements and validation processes
- Regulatory reporting frameworks (CRS, DAC reporting, etc.)
- Strong technical knowledge of tax treatment for retail investors across various client tax profile and various investment products including:
- Equities and bonds (domestic and cross-border)
- Mutual funds, ETFs, and collective investment schemes
- Derivatives (futures, options, CFDs, warrants)
- Foreign exchange transactions
- Corporate actions (dividends, interest, stock splits, mergers, spin-offs)
- Solid understanding of capital gains taxation, dividend taxation, interest taxation, and withholding tax rules in European countries
- Knowledge of cross-border taxation issues, tax treaty provisions, and beneficial ownership concepts
- Experience drafting functional requirements for tax technology systems
- Excellent attention to detail with strong analytical and problem-solving skills
- Proficiency in Excel and ability to work with large datasets
- Strong written and verbal communication skills with ability to explain complex tax concepts clearly to both technical and non-technical audiences
- Ability to work independently and manage multiple priorities in a fast-paced environment
- Proven ability to collaborate effectively with technology teams and translate tax requirements into system specifications
- In addition to English, fluency in a major European language such as German or French is a big plus
- Advanced degree such as a law degree (J.D., LL.M.) or equivalent legal qualification or professional certifications such as CTA (Chartered Tax Adviser), ADIT (Advanced Diploma in International Taxation), ATT, or local equivalent
- Experience with automated tax reporting and withholding systems and tax technology platforms
- Direct experience in brokerage operations and investment product mechanics
- Experience with tax reporting and withholding in multiple European countries (Germany, France, Netherlands, Italy, etc.)
- Knowledge of financial transaction taxes in European markets
- Experience managing tax audits or penalty abatement processes
- Basic knowledge of U.S. GAAP tax accounting (ASC 740-10)
- Detail-oriented with commitment to accuracy and compliance
- Strong technical tax knowledge combined with practical operational application
- Collaborative team player with ability to work across departments and geographies
- Customer-focused mindset with service orientation
- Adaptable and comfortable with changing priorities and regulatory landscapes
- Process improvement and automation orientation
- Strong project management capabilities
- Entrepreneurial approach to problem-solving
- Excellent consensus builder
- Career support and development
- Salary commensurate with experience
- Performance-based discretionary cash bonus scheme
- Discretionary stock grant
- Hybrid working model*
- Above statutory annual leave, increasing with service
- Daily company-paid lunch and healthy snack options throughout the day (when working from the office)
- Corporate events