
Middle Office Specialist (80-100%)
- Zürich
- Unbefristet
- Vollzeit
- Territory Management: Oversee a customer sales territory in partnership with Sales and Account Managers, focusing on financial services products in Western Switzerland and selected international regions.
- Client Support: Serve as the primary point of contact for customer inquiries related to products, functionalities, data, pricing, exchange permissions, and issue resolution.
- Contract Administration: Draft, process, and manage customer contracts within the financial customer information system.
- Billing & Financial Oversight: Initiate invoicing processes and monitor dunning procedures and accruals to ensure financial accuracy.
- Project Coordination: Manage product and data entitlements, and plan, coordinate, and track customer and sales-related projects from initiation to completion.
- Educational Background: Completed commercial apprenticeship (kaufmännische Grundbildung) followed by further education at a Swiss University of Applied Sciences (Fachhochschule) or a College of Higher Education (Höhere Fachschule) or equivalent.
- Professional Experience: At least 3 years of experience in a similar role, preferably in a middle or back-office environment.
- Skills & Mindset:
o Customer-focused with a proactive and well-organized approach.
o Ability to work independently and collaboratively in a dynamic environment.
- Language Proficiency: Excellent verbal and written communication skills in English, French, and German (C1 level in all three).
We trust our employees and offer a work environment that is well-balanced, productive and fosters success.Personal Development
You will benefit from a culture of continuous learning and feedback. Your personal growth is supported through an extensive learning offering.Agile Working Methods
Whether through scrum or design thinking,
we solve exciting tasks together in teams.