We are looking for an Expeditor to join our team! This role is perfect for someone looking for an entry level position and hands on experience in a Restaurant environment. You will be responsible for delivering efficient and exceptional plated menu items while maintaining sense of urgency in the execution of the expo line and fast-efficient clearing of table tops throughout the restaurant.Working at the Grand Geneva Resort & Spa means you're not just a number - you're a member of our family. You'll receive all the benefits of working at a AAA Four Diamond resort in a small community, combined with the benefits of a larger hotel management company based in Wisconsin. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.Our Team is looking for People Pleasing individuals who want to do the following:
Turn our guest’s ordinary day into an extraordinary day
Love where they work
Be appreciated for what they bring to a team
Learn and grow with a company who truly values its people
Grand Perks:· Hotel room discounts as low as $49 per night· Free meals every shift made by our talented culinary team· Paid vacation days· Golf, Ski, & Spa discounts· Flexible scheduling· WELL Spa Gym membership for $16 per paycheck· Advancement opportunities across the property and US· Friendly work atmosphere- Negativity & drama are not welcome here· Holiday, jury duty, & bereavement pay· Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits· Recognition programs (aka get paid to celebrate)The Responsibilities:
Fully understands the menu and wine list. From the standpoint of ingredients and preparation of the dishes to the delivery and service expected to accompany the dish.
Delivers all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, dessert presentation).
Maintains a neat, clean, organized, safe work environment.
Transports and polishes clean wares, utensils and accessories to area needed.
Must be proficient in multi-tasking and bridging the service between the FOH and BOH.
Must comply with opening and closing as well as running side work necessities.
Direct and consistent communication with the culinary and management team.
Listens to and resolves customer complaints regarding service, product and personnel.
Must effectively process service responsibilities from service staff. Eg. Servers and Bartenders
Has the ability to verbally describe and present the hotel's food offerings in a professional manner.
Perform other duties as assigned.
The Qualifications:
High school or equivalent
One year or more of service assistance in a fine dining outlet
Able to read, write and speak verbally in English.
Excellent communication skills and familiarity with the hospitality industry.
Ability to establish and maintain an effective relationship with all department management, staff, personnel and general public.
Ability to work a flexible schedule including days, nights, weekends and holidays.
Additional details on essential job functions can be provided upon request during the interview process.Reporting Relationship: F&B Manager and Assistant F&B Manager.Exemption Status: Non-ExemptWARNING: must be prepared to be a part of guest memories for years to come!Grand Geneva is an Equal Opportunity Employer.Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.Additional Information
