German-Speaking Customer Support Agent

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  • Bern
  • Unbefristet
  • Vollzeit
  • 1 Monat her
  • Einfach bewerben
  • Location: Remote (Must be located in Greece)
  • Relocation Package: Relocation Support for Work-Permitted Candidates
  • Job Type: Full-time | Rotating Shifts (08:00–00:00)
  • Compensation: €1,300 gross/month + bonus
How to ApplySend your CV to can.dinler@cbtalents.org or Use Application FormWe are hiring German-speaking Customer Support Agents to join a global travel technology leader powering millions of travel experiences worldwide.In this role, you will support customers and partners of Booking.com, helping resolve booking inquiries, payment issues, account questions, and reservation changes while delivering a high-quality customer experience.If you enjoy problem-solving, communication, and working in an international environment, this role offers a strong entry point into the global travel and tech ecosystem.What You'll Do
  • Provide customer support via phone, email, and messaging in German and English
  • Assist customers with reservations, cancellations, and booking modifications
  • Handle payment issues, refunds, and account inquiries
  • Support partners with extranet account questions and review management
  • Deliver accurate, timely, and professional solutions to customer requests
  • Maintain a high level of service quality and customer satisfaction
What We're Looking For
  • German C1 level (or higher)
  • English B2 level or higher
  • Strong written and verbal communication skills
  • Good PC skills and ability to work across multiple systems
  • Ability to multitask in a fast-paced environment
  • Customer-focused mindset and strong problem-solving ability
Previous experience in customer service, hospitality, or contact centers is a plus but not mandatory.What You'll Get
  • €1,300 gross monthly salary
  • Performance bonus up to 10%
  • Edenred meal allowance up to €100/month
  • 3-week professional training program
  • Work for one of the worlds leading travel platforms
  • Relocation support available for Work-Permitted Candidates
  • Remote work model from Greece
Why This Role
  • Work with a global brand used by millions of travelers
  • Build experience in international customer operations
  • Gain exposure to travel tech and digital platforms
  • Join a multicultural environment with career growth opportunities
If you speak German and enjoy helping people solve problems, this is your opportunity to start or grow your international career in customer experience...Apply now and become part of a global team shaping travel experiences worldwide...

Cross Border Talents