1st Level ICT Supporter (German & French Speaking) - SEM59661

Helvetica Partners

  • Bern
  • Unbefristet
  • Vollzeit
  • 13 Tage her
We are on behalf of one of our important clients for a 1st Level ICT Supporter. The role is a permanent position based Bern Canton & comes with some home office allowance.Your Role:
  • Manage incidents & requests in a ticketing system.
  • Analyze & develop solutions for the sustainable safeguarding of client services.
  • Create & maintain specific user & operational documentation.
  • Partage in Active Directory User Management, Device Management & Mobile Device Management.
  • Set up, configure & deploy clients & organize & execute hardware replacements globally.
  • Support an engineering team with integrations & innovations to client services & assist with the integration of client software & hardware.
Your Skills:
  • At least 2 years of professional experience in IT Support.
  • Sound expertise in Microsoft Operating Systems & M365 Office products.
Your Profile:
  • Further Educated in Computer Science or similar.
  • Customer & service-oriented, Communicative, reliable, committed & customer & service-oriented
  • A native German or French speaker with a good knowledge of the other language. English language skills are also advantageous.

Helvetica Partners